Future Packaging is committed to provide the highest levels of service possible and we will gladly accept returns on Stock Items for credit or exchange provided that:
- The products are returned in the original quality. Products must remain undamaged and within their original packaging (where applicable)
- No returns will be accepted prior to approval by Future Packaging. Please contact us on (011) 794 – 3310 and we will gladly assist you with the correct steps.
- No returns will be accepted after 14 days of goods being received by the customer.
- All returns which have been correctly invoiced and dispatched by Future Packaging will be subject to a 20% handling fee. If the error is ours, then customers will not liable for a handling fee.
Please note that any specially manufactured items that have been correctly produced, dispatched and invoinced cannot be returned for a credit or exchange.