Future Packaging is committed to provide the highest levels of service possible and we will gladly accept returns on Stock Items for credit or exchange provided that:

  1. The products are returned in the original quality. Products must remain undamaged and within their original packaging (where applicable)
  2. No returns will be accepted prior to approval by Future Packaging. Please contact us on (011) 794 – 3310 and we will gladly assist you with the correct steps.
  3. No returns will be accepted after 14 days of goods being received by the customer.
  4. All returns which have been correctly invoiced and dispatched by Future Packaging will be subject to a 20% handling fee. If the error is ours, then customers will not liable for a handling fee.

Please note that any specially manufactured items that have been correctly produced, dispatched and invoinced cannot be returned for a credit or exchange.